Change management is a specialist process. Many good ideas and new ways of working are never implemented because management fail to understand the change-management process. This course will introduce participants to the concept of change and explores how to implement change within the workplace taking into account the 'human factor'; that is, how to take the people who are affected by the change with you.

Target Audience:

• Experienced Supervisors, and Managers from all types of organizations, tasked with planning for and implementing change in the organization.
• Candidates who will be working in, or preparing for work as a first line supervisor, team leader or manager.
• Individuals who have management responsibilities but no formal training, and are serious about developing their abilities.

Objectives:

By the end of the course, participants will be able to:

• Understand the forces for change in an organisation.
• Know how to identify and plan change in an organisation.
• Identify the forces that may require own organisation to change by conducting a simple PESTLE or SWOT analysis.
• Give an example of change required in the workplace reflecting the SWOT or PESTLE analysis.
• Explain how to communicate with and involve people to facilitate effective change.
• Use a technique for planning change within the given context.

Assessment Strategy:

• Pre and Post training test to measure knowledge and learning levels
• Engage trainees in exercises and group activities
• Evaluation form to be filled by trainees
• Online-quizzes (normally 3 in each course). Each quiz has a pass mark of 70% and you can take the quizzes as many times as you wish.