Change management is a specialist process. Many good ideas and new ways of working are never implemented because management fail to understand the change-management process. This course will introduce participants to the concept of change and explores how to implement change within the workplace taking into account the 'human factor'; that is, how to take the people who are affected by the change with you.
- Experienced Supervisors, and Managers from all types of organizations, tasked with planning for and implementing change in the organization.
- Candidates who will be working in, or preparing for work as a first line supervisor, team leader or manager.
- Individuals who have management responsibilities but no formal training, and are serious about developing their abilities.
By the end of the course, participants will be able to:
- Understand the forces for change in an organisation.
- Know how to identify and plan change in an organisation.
- Identify the forces that may require own organisation to change by conducting a simple PESTLE or SWOT analysis.
- Give an example of change required in the workplace reflecting the SWOT or PESTLE analysis.
- Explain how to communicate with and involve people to facilitate effective change.
- Use a technique for planning change within the given context.
- Pre and Post training test to measure knowledge and learning levels
- Engage trainees in exercises and group activities
- Evaluation form to be filled by trainees
- Online-quizzes (normally 3 in each course). Each quiz has a pass mark of 70% and you can take the quizzes as many times as you wish.
- Defining Change.
- Reasons for Change.
- Assessing the Reasons for Change – Influences from the Internal and External Environment.
- Environmental Scanning.
- Analyzing the Operating Environment:
- SWOT Analysis.
- PESTLE Analysis.
- Systems and Processes.
- The Benefits and Implications of Change.
- The Barriers to Change.
- The Need for Change.
- Managing Change.
- The Change Process – Casting Change.
- The Change Cycle.
- Minimizing Resistance to Change.
- Stakeholders in Change – Analysis.
- Developing a Stakeholder Engagement Plan.
- Planning Change.
- Financial Aspects of Change.
- Communicating Change.
- Managing Risk and Interdependencies.
- Taking People with You.
- Evaluating and Monitoring Change.