Planning Change in the Workplace- Level 3

Change management is a specialist process. Many good ideas and new ways of working are never implemented because management fail to understand the change-management process. This course will introduce participants to the concept of change and explores how to implement change within the workplace taking into account the 'human factor'; that is, how to take the people who are affected by the change with you.

Target Audience:

  • Experienced Supervisors, and Managers from all types of organizations, tasked with planning for and implementing change in the organization.
  • Candidates who will be working in, or preparing for work as a first line supervisor, team leader or manager.
  • Individuals who have management responsibilities but no formal training, and are serious about developing their abilities.


By the end of the course, participants will be able to:

  • Understand the forces for change in an organisation.
  • Know how to identify and plan change in an organisation.
  • Identify the forces that may require own organisation to change by conducting a simple PESTLE or SWOT analysis.
  • Give an example of change required in the workplace reflecting the SWOT or PESTLE analysis.
  • Explain how to communicate with and involve people to facilitate effective change.
  • Use a technique for planning change within the given context.

Assessment Strategy:

  • Pre and Post training test to measure knowledge and learning levels
  • Engage trainees in exercises and group activities
  • Evaluation form to be filled by trainees
  • Online-quizzes (normally 3 in each course). Each quiz has a pass mark of 70% and you can take the quizzes as many times as you wish.

  • Introduction.
  • Defining Change.
  • Reasons for Change.
  • Assessing the Reasons for Change – Influences from the Internal and External Environment.
  • Environmental Scanning.
  • Analyzing the Operating Environment:
  • SWOT Analysis.
  • PESTLE Analysis.
  • Systems and Processes.
  • The Benefits and Implications of Change.
  • The Barriers to Change.
  • The Need for Change.
  • Managing Change.
  • The Change Process – Casting Change.
  • The Change Cycle.
  • Minimizing Resistance to Change.
  • Stakeholders in Change – Analysis.
  • Developing a Stakeholder Engagement Plan.
  • Planning Change.
  • Financial Aspects of Change.
  • Communicating Change.
  • Managing Risk and Interdependencies.
  • Taking People with You.
  • Evaluating and Monitoring Change.
Experience Level:
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Code: MG2190
Language: English
Duration: 2 Days