This course aims to develop knowledge and understanding of organizing and delegation as required by a practicing or potential first line manager

Target Audience:

• Experienced Supervisors, and Managers from all types of organizations, tasked with planning for and implementing change in the organization.
• Candidates who will be working in, or preparing for work as a first line supervisor, team leader or manager.
• Individuals who have management responsibilities but no formal training, and are serious about developing their abilities.

Objectives:

By the end of the course, participants will be able to:

• Understand how to organise people to achieve objectives.
• Understand how to delegate to achieve workplace objectives.
• Explain the importance of making effective and efficient use of people’s knowledge and skills while planning a team’s work to achieve objectives.
• Describe the benefits of empowerment in the workplace.
• Identity barriers to delegation and how these can be overcome.
• How to delegate tasks effectively.

Assessment Strategy:

• Pre and Post training test to measure knowledge and learning levels
• Engage trainees in exercises and group activities
• Evaluation form to be filled by trainees
• Online-quizzes (normally 3 in each course). Each quiz has a pass mark of 70% and you can take the quizzes as many times as you wish.