CBP™ Professional Leading Through Change
- Duration: 2 Days
- Language: Arabic & English
Courses Description
Define what change looks like and feels like, identify the different reactions of change; and evaluate how the change will affect people in your organization. Recognize change resistance and explore various sources of resistance, and the eight mistakes' organizations make during change. Explore, evaluate and compare the various roles of team leaders. Develop commitment strategies to change the design elements of a communication plan, align systems and structures to the changes. Identify the characteristics of bounce back people and organizations.
Target Audience
This course is recommended for human resources personnel, business leaders, senior executives, managers, supervisors, and front-line workers.
Objectives
At the end of this program, you will be able to know:
- Determine the shape and impact of change
- Identify different reactions to change and assess how change affects individuals in the organization
- Identify the concept of supporting change and discover different sources of support
- Identify the eight mistakes that organizations make during a change
- Evaluate and compare the different roles of team leaders
- Develop a strategy of commitment to change
Chapter One: Effects of Change
- Pre-Program assessment
- Introduction
- What change looks like
- How change is interpreted
- Why change equals loss
- Learned helplessness versus learned optimism
Chapter Two: Change Responses
- The spectrum of change responses
- The grieving cycle
- How change responses manifest at work
- Change resistance
- Working with change resistance
Chapter Three: Leading The Change
- Introduction to leading change
- Eight reasons change efforts fail
- Creating a sense of urgency
- Leading versus managing change
- Inspiring a shared vision
- Exploiting early successes
- Roles of change leaders
Chapter Four: Anchoring Change
- Implicit contracts
- Case study
- Getting buy-in
- Change buy-in
- Anchoring to the past
Chapter Five: Communicating and Reinforcing the Change
- Two Views of organizational change
- Rate of change
- Effective change communication
- The six phases of change communication
- Steps for communicating major change
Chapter Six: Organizational Alignment
- Systems and structures
- Balancing security and significance
Chapter Seven: Change Resiliency
- Introduction to bounce back
- Defining bounce back
- Keys to resilience
- Endings
- Adaptive and transformational change
- Six components of bounce back people
- Dealing with a customer or client
- Case studies
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